Privacy Policy

1. Introduction

Welcome to AI Tools Courses ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://raginiai.org and purchase our educational courses.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Purchase a course or service
• Subscribe to our newsletter
• Contact us through our contact form
• Participate in surveys or promotions

This information may include:

• Full name
• Email address
• Phone number
• Billing address and shipping address
• Payment information (processed securely through third-party payment processors)
• Account credentials (username and encrypted password)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages
• Device identifiers
• Cookies and similar tracking technologies

2.3 Course Progress and Learning Data

We collect information about your course enrollment, progress, quiz results, completion status, and learning preferences to provide and improve our educational services.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process your orders, provide access to courses, and deliver educational content
• Account Management: To create and manage your user account
• Communication: To send you order confirmations, course updates, newsletters, and promotional materials (with your consent)
• Customer Support: To respond to your inquiries and provide technical assistance
• Payment Processing: To process transactions and prevent fraudulent activities
• Analytics and Improvement: To analyze usage patterns and improve our website, courses, and services
• Legal Compliance: To comply with legal obligations and protect our legal rights
• Personalization: To recommend courses and content tailored to your interests

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Analyze traffic and usage patterns
• Provide targeted advertising

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Help us understand website usage
• Functionality Cookies: Remember your preferences
• Marketing Cookies: Used for targeted advertising

5. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Payment Processors: To securely process your transactions
• Email Service Providers: To send communications
• Analytics Providers: Google Analytics, Facebook Pixel for website analysis
• Cloud Storage Providers: To store course materials and data
• Customer Support Tools: To provide technical assistance

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to certain processing of your information
• Data Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at [email protected] or call +1 815 268 6541.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data.

13. Marketing Communications

We may send you promotional emails about new courses, special offers, and other information we think may interest you. You can opt-out of marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Updating your account preferences
• Contacting us directly

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

16. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of West Virginia, United States, without regard to its conflict of law provisions.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.